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Shipping And Return: We are committed to providing high-quality products, and we want to ensure our policy is clear: No Refunds Under Any Circumstances: Please note that we do not offer refunds (no cash or credit returns) at all. Exchange or Correction Conditions: Exchanges are accepted only if there is a manufacturing defect or a sizing error caused by the store. Customers must contact us within 24 hours of receiving the item. Requests after this period will not be accepted. Threads & Finishing: Since all products are tailor-made, loose threads or inner stitching are considered normal and not defects. Exchanges are not accepted if the issue is dissatisfaction with fabric, style, or model after delivery. Clear Product Information: We provide full details of fabrics, measurements, and designs on each product page. For this reason, returns or cancellations are not accepted if the product does not meet personal expectations. Order Cancellation & Payment: Once payment is made, orders cannot be canceled under any circumstances. Please double-check your measurements before placing an order. Alterations: As our products are custom-made, we do not keep ready stock. If alterations are needed, customers are responsible for all delivery and alteration costs. Usage & Care: The store is not responsible for damage caused by misuse or failure to follow washing instructions. Shipping Policy Processing Time: Normal Season: Orders Take within 7–14 business days (excluding holidays). For Certain Dresses, and for all jalabiyas orders will take 30 Days a Month) High Season (Ramadan - Eid), processing may take no limit or a specific period, but the customer will receive it on time (1 Month To 3 Months) Order Cancellation: Once payment is confirmed, orders cannot be canceled under any circumstances. Receiving & Inspection: Customers must inspect items upon delivery. If there is a manufacturing defect or sizing error by the store, they must contact us within 24 hours of receiving the item. After this period, no claims will be accepted. Responsibility of Usage: The store holds no responsibility for damage caused after use or incorrect washing.

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